ViciDial & VoIP Production Guides Series' Articles

Moisi Trungu

Jul 16

Asterisk Voicemail System — Setup, Email Integration & IVR

#devops #linux #sip #voip

11 min read

Moisi Trungu

Jul 17

ViciDial Agent Screen Layout & Custom CRM Fields

#devops #linux #sip #voip

11 min read

Moisi Trungu

Jul 18

Troubleshooting One-Way Audio in ViciDial / Asterisk

#devops #linux #sip #voip

12 min read

Moisi Trungu

Jul 19

ViciDial Recording Storage — NFS, S3 & Archival Strategies

#devops #linux #sip #voip

11 min read

Moisi Trungu

Jul 20

Asterisk Music on Hold — Custom Audio & Per-Queue MOH

#devops #linux #sip #voip

10 min read

Moisi Trungu

Jul 21

ViciDial Time Zone Routing — Call at the Right Local Time

#devops #linux #sip #voip

9 min read

Moisi Trungu

Jul 22

Securing ViciDial Admin Interface — HTTPS, IP Whitelist, 2FA

#devops #linux #sip #voip

11 min read

Moisi Trungu

Jul 23

ViciDial Login Incorrect Error — Fix Agent & Admin Auth Failures

#devops #linux #sip #voip

11 min read

Moisi Trungu

Jul 24

ViciDial 'No One Is in Your Session' Error — Causes & Fixes

#devops #linux #sip #voip

9 min read

Moisi Trungu

Jul 25

ViciDial carrier_log No Answer — Diagnosing Failed Outbound Calls

#devops #linux #sip #voip

10 min read

Moisi Trungu

Jul 26

ViciDial DEAD Call Status — Why Agents Get Dead Air & How to Fix It

#devops #linux #sip #voip

10 min read

Moisi Trungu

Jul 27

ViciDial 'Agent Not Available' Error — Routing & Login Troubleshooting

#devops #linux #sip #voip

11 min read

Moisi Trungu

Jul 28

ViciDial Recordings Missing — Why Calls Are Not Being Recorded

#devops #linux #sip #voip

10 min read

Moisi Trungu

Jul 29

ViciDial "Campaign Has No Dialable Leads" — List & Hopper Troubleshooting

#devops #linux #sip #voip

10 min read

Moisi Trungu

Jul 30

ViciDial MySQL Connection Error — Database Connectivity Fixes

#devops #linux #sip #voip

12 min read

Moisi Trungu

Jul 31

ViciDial Agent Screen Blank or Not Loading — PHP & Browser Fixes

#devops #linux #sip #voip

10 min read

Moisi Trungu

Aug 1

ViciDial Dropped Calls (DROP Status) — Causes & Compliance Fixes

#devops #linux #sip #voip

11 min read

Moisi Trungu

Aug 2

ViciDial 'Extension Does Not Match' Error — Phone Registration Issues

#devops #linux #sip #voip

10 min read

Moisi Trungu

Aug 3

ViciDial Hopper Not Loading Leads — Troubleshooting the Lead Hopper

#devops #linux #sip #voip

10 min read

Moisi Trungu

Aug 4

Asterisk 'All Circuits Busy' Error — SIP Channel Exhaustion Fix

#devops #linux #sip #voip

9 min read

Moisi Trungu

Aug 5

Asterisk 'Peer Is Not Registered' — SIP Registration Failure Debug

#devops #linux #sip #voip

10 min read

Moisi Trungu

Aug 6

SIP 403 Forbidden Error — Trunk Authentication Troubleshooting

#devops #linux #sip #voip

10 min read

Moisi Trungu

Aug 7

SIP 503 Service Unavailable — Carrier & Server-Side Fixes

#devops #linux #sip #voip

12 min read

Moisi Trungu

Aug 8

SIP 408 Request Timeout — Network & Firewall Troubleshooting

#devops #linux #sip #voip

11 min read

Moisi Trungu

Aug 9

Asterisk Core Dump & Crash Analysis — Debugging Segfaults

#devops #linux #sip #voip

10 min read

Moisi Trungu

Aug 10

ViciDial VDAD Not Dialing — AST_VDadapt Process Troubleshooting

#devops #linux #sip #voip

10 min read

Moisi Trungu

Aug 11

How to Add an Agent in ViciDial — User Setup & Phone Config

#devops #linux #sip #voip

9 min read

Moisi Trungu

Aug 12

How to Change Campaign Dial Speed in ViciDial

#devops #linux #sip #voip

9 min read

Moisi Trungu

Aug 13

How to Upload a Lead List to ViciDial — CSV Format & Mapping

#devops #linux #sip #voip

11 min read

Moisi Trungu

Aug 14

How to Set Up ViciDial Auto-Dial (Predictive, Ratio & Progressive)

#devops #linux #sip #voip

10 min read